policies summary

competition law compliance policy

"We know and comply with competition and antitrust laws."Randstad fully supports the principle that operating companies should compete vigorously and fairly. We recognize that anti-competitive behavior (such as agreements with competitors to fix prices, to limit or diminish competition, or exchanging unpublished, commercially sensitive information) undermines the level playing field of the market and is therefore unacceptable. As such, we require all of our employees to comply fully with all applicable competition and antitrust laws.

Randstad has a comprehensive competition law compliance policy, which sets out a clear list of practical DOs and DON'Ts for our employees.

Randstad employees are forbidden to share unpublished, commercially sensitive information, or to enter into cooperation agreements with competitors. All contact with competitors (including trade associations) must be conducted in a proper manner, and must not involve prohibited discussions relating to, for example, prices, rates, bids for contracts, client tenders, market restrictions or allocations (by location or customer), or blacklisting of licensees, customers, competitors or suppliers.

bribery, gifts and hospitality policy

"We do not offer, pay or accept bribes or offer or give gifts or hospitality that could create undue influence or the appearance of undue influence."
All Randstad representatives are required to conduct themselves with the utmost integrity. Under no circumstances may they offer, receive or authorize anything that could be perceived as a bribe. Randstad has a comprehensive bribery, gifts and hospitality policy, with a clear list of practical DOs and DON'Ts to ensure that employees are not involved – either knowingly or unknowingly – in such practices.

To avoid the possibility of an innocent gift being mistaken as a bribe, employees are prohibited from offering or accepting any gift, advantage or hospitality that is unusually generous, or that could appear to create undue influence (e.g., a gift given by a supplier to an employee with responsibility for selecting suppliers or a gift by an employee to a client during a tender procedure). Particular care is taken with public officials and government employees and with intermediaries, agents or consultants who might act in Randstad's name. 

discrimination, intimidation & harassment policy

"We treat others fairly, act with care and consideration and respect human rights."

We do not tolerate intimidation or harassment in any form. We value diversity and do not discriminate on grounds of age, color, disability, gender, marital status, nationality, race, religion or sexual orientation or any other irrelevant and illegal characteristics.

Randstad believes all people deserve dignity and respect, and a work environment that is free from discrimination, intimidation and harassment. As such, all Randstad corporate employees are required to comply with Randstad's Discrimination, Intimidation & Harassment Policy. Randstad shall also uphold this policy towards clients where Randstad employees work.

An action or practice is discriminatory if it unjustly disadvantages people – whether directly or indirectly – on the basis of characteristics that are not relevant to the situation (e.g., age, skin color, disability, gender, marital status, nationality, race, religion or sexual orientation). Intimidation or harassment, meanwhile, is any behavior that creates a hostile, abusive or intimidating work environment. It can be verbal, psychological or physical, and might include offensive or demeaning remarks, inappropriate touching, or unwelcome sexual advances.

data protection policy

"We respect the right to privacy, ensure that confidential information is kept confidential and do not abuse the confidential information of others."

Personal data is one of the core assets of Randstad's business, and we expect our employees to treat all personal data in an appropriate and lawful manner, respecting the privacy rights and interests of each individual. For this purpose, Randstad has a data protection policy that sets out the minimum compliance standard for processing personal data, and provides consistent safeguards for the handling of personal data by its operating companies.

We ensure that the personal data we handle is collected and processed fairly and lawfully, and used in a manner appropriate to the purpose for which it was collected. We take all necessary measures to ensure the accuracy, security and confidentiality of stored personal data, and do not keep it longer than is required to fulfill its business purpose. Particular care is taken when transferring personal data to third parties to ensure an adequate level of protection of such personal data.

insider trading policy

"We know and comply with the laws on insider trading and market abuse of Randstad's shares or securities."

In accordance with insider trading law, Randstad employees are absolutely forbidden to buy or sell Randstad securities when they have non-public, confidential price sensitive information that provides an unfair advantage. They are also strictly prohibited from passing such "inside information" to third parties, or recommending transactions in securities on the basis of it. Trading by company insiders (e.g., employees, directors and large shareholders) is only legal if it is done in a way that does not take advantage of non-public knowledge.

To ensure full compliance with the laws on insider trading and market abuse, Randstad has an insider trading policy that outlines the regulations concerning the purchase and sale of Randstad securities, and other dealings in securities, for all Randstad representatives. The precise application of Randstad's insider trading regulations depends on the likelihood of an individual having access to inside information; stricter rules apply to employees who work with non-public, confidential information and members of the executive and supervisory board.

misconduct reporting procedure

Randstad is an international organization with a global emphasis on excellence. As such, we expect all our representatives to behave ethically, lawfully and in accordance with our core values: to know, to serve, to trust, simultaneous promotion of all interests, and striving for perfection. As part of our culture of openness and accountability, we require all stakeholders to report any conduct that falls short of these values.

To assist the reporting of serious misconduct (including illegal activities, health and safety failures, and breaches of Randstad's policies on appropriate behavior), we have established the Misconduct Reporting Procedure. Employees are encouraged first to raise their concerns with their manager or through another appropriate local reporting facility. If this is likely to be ineffective or inappropriate, they should submit a report through the Randstad Group reporting facility, which consists of a secure webpage and a 24-hour telephone hotline, see contact information. Reports received through this channel are forwarded to the relevant Local Integrity Officer, who ensures that any report is dealt with quickly, fairly and lawfully.

All concerns are treated with strict confidentiality, and with the complete assurance that there will be no retaliation against any employee filing a complaint in good faith. Persons under investigation will be notified, and have the right both to respond to the allegations and to appeal against any adverse findings. Where serious misconduct is proven, management will take prompt and appropriate action.